13 Simple Actions That Make Customers Feel Valued
In business, building a loyal customer base that you can tap into for promotional purposes and growth is a remarkable achievement. To retain their loyalty,
In business, building a loyal customer base that you can tap into for promotional purposes and growth is a remarkable achievement. To retain their loyalty,
Harris Whitesell Consulting LLC successfully completed the North Carolina Military Business Center’s (NCMBC) Defense Contractor Academy (DCA), presented by the State of North Carolina, March
Recently, Lori Harris, co-founder and Managing Partner, Harris Whitesell Consulting, interviewed with Jonno White, Founder of Clarity, a consulting firm in Brisbane, Australia. In the
Without a routine, people may feel as if they have a lot more flexibility to get things done. However, the lack of a routine can
Not everyone thinks the same way. Rather than aim for conformity of mind among their staff, business leaders should embrace more diverse approaches and thought
When you’re involved in a complex or otherwise demanding task, it helps if you can get into the “zone.” This is where your productivity is
One of the most challenging aspects of doing business for companies to get right is customer service. Customers can be a demanding lot, and no
LinkedIn is one the most effective platforms for reaching other businesses and professionals in your space, yet few fully leverage its networking functions to connect
At some point in their careers, professionals may fall into a rut where they feel as if, no matter what they do, nothing is going
Despite how some people may perceive them, coaches aren’t superhuman. They experience the same pressures, insecurities and negative feelings that other people do. Given the
Unconscious bias isn’t something a business can eradicate overnight by passing a mandate. Even after outlining the steps that should be taken to improve the
Businesses occasionally take the wrong approach to addressing employee differences, leading to factions being formed within the firm. Other times, companies may split or reorganize,