Every business is going to deal with bad press at one point or another, whether it’s a negative article or a poor customer review. When this situation inevitably arises, it’s important to know how you want to respond and handle it with care.
Bad press doesn’t have to ruin your company’s reputation; you just need to have the correct response at the ready. To help your brand recover from a piece of negative media attention, 13 Forbes Coaches Council members give their best advice below. Click to read the all 13 Ways For Companies To Successfully Recover From Bad Press.
Lori Harris is a member of the Forbes Coaching Council, and Managing Partner of Harris Whitesell Consulting.
