Marketing

Forbes Lori Harris Harris Whitesell Consulting

15 Ways Solopreneurs Can Maximize Sales In Times Of Economic Uncertainty

Typically, when the economic future is uncertain, consumers and businesses alike tend to tighten their purse strings and save money wherever they can. While this may make the most financial sense to your customers, it can negatively affect your small business—unless you pivot in a new, sales-boosting direction. During these times of uncertainty, solopreneurs often […]

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Customer Service Harris Whitesell Consulting Forbes

10 Ways To Turn Mediocre Customer Service Into A Five-Star Experience

One of the most challenging aspects of doing business for companies to get right is customer service. Customers can be a demanding lot, and no one-size-fits-all solution can be applied in every situation. Customer relationship management systems offer businesses a way to develop and nurture individual relationships, but if a company doesn’t understand how to

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Harris Whitesell Consulting Franchising Leadership Entreprenuership

Want To Become A Franchise? 15 Important Things To Consider First

When your business is successful and growing, the idea of franchising can be incredibly enticing. After all, it’s an easy way to expand your company’s presence while leveraging the passion and drive of aspiring entrepreneurs who want to manage their own location. However, it’s important to think through this decision and determine whether becoming a

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Harris Whitesell Consulting Competitive Advantage

13 Mistakes Business Owners Make When Trying To Differentiate Their Company

Standing out from the crowd is essential when competing in the business world. However, when trying to differentiate their company, entrepreneurs can sometimes make serious mistakes if they don’t have a clear strategy in place. In trying to make their business or service offerings stand out—especially in a saturated market—leaders can sometimes create the opposite

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