Every business needs customers in order to grow. While acquiring new customers is important, it is just as critical to retain your existing customers as it is to look for that next sale. That’s why making and executing a customer retention plan is essential to an entrepreneur’s success with a new company.
Click to read how entrepreneurs can boost customer retention, and 16 Forbes Coaches top recommendations.
Lori Harris is a member of the Forbes Coaching Council, and Managing Partner of Harris Whitesell Consulting.
