The ability to effectively communicate, and avoid miscommunications, is a key competency for leadership. We know from recent research and studies that productive communications can positively impact engagement, and the reality in the majority of organizations is that effective and productive communications do not happen often enough.
Having intentional and purposeful communications with the right people at the right time with the right content and context, consistently over time, can truly shift an organization’s culture and improve employee engagement. We know that the responsibility lies with all employees, yet most importantly, it must begin with leaders. Studies over time have validated that the number one reason people do not communicate well is due to fear of sharing what they are really thinking or feeling, and these feelings or thoughts not being heard or listened to. Interestingly, those same individuals are most likely inclined to demonstrate self-serving bias, shaming, blaming and dysfunctional communication habits.
Moving beyond our communication fears, we open ourselves to discovering and learning key communication competencies and skills necessary to having effective and productive conversations and empowering ourselves with courage, humility and discipline to maximize communication competencies that create better relationships, resulting in higher levels of trust, and communications that align to vision, values and priorities. The organization benefits include clear vision, high-performing teams, an increase in employee engagement and productivity, effective collaboration and innovation and increased profitability. When people remove the distortion, they open themselves up to utilizing key communication tactics and skills, experiencing meaningful and productive conversations.
By improving communication competencies and skills, a leader can buy back time for aligning and delegating priorities and will be better prepared to encourage and support their people for maximizing a culture of excellence and achieving business results and success. Let’s look at 11 ideas for avoiding miscommunication:
Click to read 11 ideas for avoiding miscommunications.
Lori Harris is a member of the Forbes Coaching Council, and Managing Partner of Harris Whitesell Consulting.
Harris Whitesell Consulting, LLC., is a human resources and talent management consulting firm headquartered in Wilmington, North Carolina. Our mission is to create valued partnerships based on trust, excellence, and impact – from assessment to action. We offer assessment, coaching, development, culture and engagement, change and transition, talent optimization, and customer strategy solutions. Our team of certified and highly qualified experts maximize organizational and leadership effectiveness and business success by working with people and businesses to accelerate value, optimize growth and opportunities for their leaders, teams, and organizational success! We maximize excellence! Learn more about our services – visit our website: https://harriswhitesellconsulting.com, call us at (833) 848-7845, and connect, follow and reach out to us on LinkedIn at: https://www.linkedin.com/company/hwconsult.
