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Forbes Lori Harris Harris Whitesell Consulting

15 Ways Solopreneurs Can Maximize Sales In Times Of Economic Uncertainty

Agile, Change & Transitions, Customer Strategy, Management, Marketing, Organizational Development, Performance, Productivity, Sales, Strategy, Trust, Values / By

Typically, when the economic future is uncertain, consumers and businesses alike tend to tighten their purse strings and save money wherever they can. While this may make the most financial sense to your customers, it can negatively affect your small business—unless you pivot in a new, sales-boosting direction. During these times of uncertainty, solopreneurs often […]

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Customer Service Harris Whitesell Consulting Forbes

10 Ways To Turn Mediocre Customer Service Into A Five-Star Experience

Assessment, Communication, Customer Strategy, Goal Setting, Management, Marketing, Sales, Strategy / By

One of the most challenging aspects of doing business for companies to get right is customer service. Customers can be a demanding lot, and no one-size-fits-all solution can be applied in every situation. Customer relationship management systems offer businesses a way to develop and nurture individual relationships, but if a company doesn’t understand how to

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Harris Whitesell Consulting Forbes Customer Retention

16 Smart Ways To Boost Customer Retention For A New Business

Customer Strategy, Sales, Strategy / By

Every business needs customers in order to grow. While acquiring new customers is important, it is just as critical to retain your existing customers as it is to look for that next sale. That’s why making and executing a customer retention plan is essential to an entrepreneur’s success with a new company. Click to read

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Harris Whitesell Consulting Forbes Entrepreneur

14 Things Every New Entrepreneur Should Do Heading Into Year Two

Organizational Development, Sales, Strategy / By

Congratulations! You’ve successfully gotten your new business off the ground and made it through the first year. Of course, the hard work isn’t finished. As you approach your second year of being in business, there are new challenges to meet and overcome. Click to read advice for new entrepreneurs who are entering their business’s second

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Harris Whitesell Consulting Contract Workers Hiring

New To Freelancing? 16 Tips For Landing Your First Client

Sales, Speaking, Workshops / By

As companies begin to hire more contract workers over full-time employees, the “gig economy” is becoming a viable option for full-time employment. However, with more freelancers, it’s harder to stand out when there’s more competition for work. It can be especially difficult trying to land your first freelance gig. To help those who are new

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Harris Whitesell Consulting Confidence

14 Effective Ways To Boost Your Confidence At Work

Assessment, Change & Transitions, Communication, Culture, Executive Coaching, Executive Development, Leadership Development, Management, Professional Development, Sales, Speaking, Strategy, Talent Management, Teamwork, Workshops / By

Most of us have experienced a hit to our self-confidence at some point. Low self-esteem can come up for various personal and professional reasons, but regardless of origin, it can really take a toll on you in the workplace. Fortunately, just because you’re feeling less than stellar right now doesn’t mean you’ll always feel this

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Harris Whitesell Consulting Competitive Advantage

13 Mistakes Business Owners Make When Trying To Differentiate Their Company

Agile, Assessment, Change & Transitions, Culture, Customer Strategy, Employee Engagement, Executive Coaching, Executive Development, Forte Institute, Goal Setting, Inclusion, Leadership Development, Management, Marketing, Organizational Development, Professional Development, Sales, Speaking, Strategy, Succession Management, Talent Management, Teamwork, Workshops / By

Standing out from the crowd is essential when competing in the business world. However, when trying to differentiate their company, entrepreneurs can sometimes make serious mistakes if they don’t have a clear strategy in place. In trying to make their business or service offerings stand out—especially in a saturated market—leaders can sometimes create the opposite

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Harris Whitesell Consulting Sales

15 Essential Tips And Tricks For The Modern Salesperson

Change & Transitions, Customer Strategy, Sales, Speaking, Strategy, Workshops / By

Like anything else, the best sales tactics are bound to change over time. What worked yesterday doesn’t necessarily work today, and the present “best practices” may be ineffective a year or two from now. Salespeople must continually keep up with the changing trends and learn how to adapt to the modern consumer. To help you

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