Communication

Communication Harris Whitesell Consulting Forbes

Professionals Need To Stop Making These 14 Communication Faux Pas

Communication is a critically important part of doing business, but not everyone comes equipped with flawless communication skills. In fact, many professionals struggle when it comes to effectively interacting with business leaders, other employees and prospective customers. Unfortunately, the cost of bad communication habits could be the loss of career opportunities, potential clients or business

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Forbes Harris Whitesell Consulting Neurodivergent

13 Productive Ways To Support Neurodivergent Employees

Not everyone thinks the same way. Rather than aim for conformity of mind among their staff, business leaders should embrace more diverse approaches and thought processes. By offering unique perspectives and innovative solutions, neurodivergent employees can become key players at their companies. To effectively leverage the skills and talent of employees who are not neurotypical,

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Customer Service Harris Whitesell Consulting Forbes

10 Ways To Turn Mediocre Customer Service Into A Five-Star Experience

One of the most challenging aspects of doing business for companies to get right is customer service. Customers can be a demanding lot, and no one-size-fits-all solution can be applied in every situation. Customer relationship management systems offer businesses a way to develop and nurture individual relationships, but if a company doesn’t understand how to

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