Management

Customer Value Harris Whitesell Consulting

13 Simple Actions That Make Customers Feel Valued

In business, building a loyal customer base that you can tap into for promotional purposes and growth is a remarkable achievement. To retain their loyalty, brands need to make customers feel valued and catered to in a personal and personalized way. This is why so many companies have instituted loyalty programs to reward their customers. […]

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Forbes Harris Whitesell Consulting Productivity

10 Ways To Develop A Fun Routine For Staying Disciplined At Work

Without a routine, people may feel as if they have a lot more flexibility to get things done. However, the lack of a routine can also lead one to procrastinate, or get off-track and inadvertently let something slip through the cracks. A routine that helps a professional stay disciplined at work doesn’t necessarily involve boring

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Forbes Harris Whitesell Consulting Neurodivergent

13 Productive Ways To Support Neurodivergent Employees

Not everyone thinks the same way. Rather than aim for conformity of mind among their staff, business leaders should embrace more diverse approaches and thought processes. By offering unique perspectives and innovative solutions, neurodivergent employees can become key players at their companies. To effectively leverage the skills and talent of employees who are not neurotypical,

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Forbes Harris Whitesell Consulting Getting In The Zone

Achieving Peak Productivity: 15 Ways To Get Into The ‘Zone’ At Work

When you’re involved in a complex or otherwise demanding task, it helps if you can get into the “zone.” This is where your productivity is high and your focus is clear. People also describe this mindset as being in “flow.” As leading professionals in their fields know, achieving optimal peak performance takes more than sheer

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Customer Service Harris Whitesell Consulting Forbes

10 Ways To Turn Mediocre Customer Service Into A Five-Star Experience

One of the most challenging aspects of doing business for companies to get right is customer service. Customers can be a demanding lot, and no one-size-fits-all solution can be applied in every situation. Customer relationship management systems offer businesses a way to develop and nurture individual relationships, but if a company doesn’t understand how to

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Forbes Harris Whitesell Consulting Unconscious Bias Diversity Equity Inclusion DEI

11 Steps To Reduce Unconscious Bias In Hiring Processes

Unconscious bias isn’t something a business can eradicate overnight by passing a mandate. Even after outlining the steps that should be taken to improve the hiring process and uncover more diverse talent, implicit bias on the part of recruiters, human resources professionals and managers may derail those efforts, preventing the company from finding the best

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Small Business University Small Business Expo Harris Whitesell Consulting Lori Harris Webinar The Effective and Successful Leader

30-Minute Webinar: The Effective and Successful Business Leader

Do you know what it takes to be an effective and successful business leader? Leaders who have higher cognition act from an authentic sense of clarity, purpose and intention. Effective leaders who have higher levels of influence accelerate value, optimize technology, and maximize excellence in leadership, creating value, growth and opportunity (VGO) – for them,

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Cassian Films Harris Whitesell Consulting Zoom Video Quality

Get More Leads With Better Zoom Video Quality | Cassian Films

Are you concerned about the quality of your video signal? Are you in meetings with executive level professionals? Do you want to understand the proper equipment for better Zoom Video quality? Do you understand how to simplify lighting and composition? and lastly…Do you understand why better quality Zoom Video will get you better leads? Take your

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Harris Whitesell Consulting Forbes Employee Meetings

15 Safe Ways To Have Fewer Mandatory Employee Meetings

The goal of any team meeting is to share information, have valuable discussions and get everyone on the same page. However, surveys consistently show that employees feel meetings waste too much time that could be spent on more productive efforts. Company leaders can combat this problem by prioritizing efficiency in any necessary meetings and eliminating

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Harris Whitesell Consulting Decision Making Forbes

11 Core Things That Business Leaders Should Not Change During A Crisis

In business, a crisis that arises without warning will often force leaders to decide how to move forward with unclear or incomplete information. When you’re under pressure to make a decision quickly in response to a dire situation, you might wonder if it would help to alter certain aspects of the organization in response. When

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Harris Whitesell Consulting Forbes Crisis Management Leadership

14 Ways To Build A Solid Crisis Management Strategy

In business, a crisis lurking right around the corner could hit without warning at any time. Because such events are, by definition, unexpected—often impossible to imagine, much less predict—leaders need to develop solid strategies for quickly responding to any crisis that might arise to ensure that their businesses can survive and continue to thrive. Crises

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Harris Whitesell Consulting Networking

Want To Make Valuable Connections? 14 Common Virtual Networking Mistakes To Avoid

Networking today looks a lot different than it did a year ago. In the Covid-19 era, large conferences and indoor gatherings are off-limits for the foreseeable future, and there aren’t as many opportunities to meet new contacts in person. However, that doesn’t mean you can’t still network. There are countless opportunities to meet people virtually,

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